We're sorry to hear that you are dissatisfied with your purchase from FortyTwo.
The best way to check if the product you've purchased qualifies for returns or refunds is to check the "Essential Info" on the product page.
Subject to the terms and conditions set out here, all products qualify for a return except for the following:
- Customised products
- Clearance/1 SET OFFER/AS-IS products
- Products that require on-site assembly
- Modular Wardrobes
- Bedroom sets
- Products that are not in new and unopened condition
- Products that have been removed from their original packaging, used, stained, torn, washed, discoloured, dented, damaged and/or with traces of fragrance or odours
If a product doesn't qualify for returns or refunds, it is labelled as such in its "Essential Info" on the product page.
