In such situations, we will try our best to help. Please contact us immediately at +60 16-299 1758 (Mon - Fri: 10am - 6pm, Sat: 10am - 1pm, except Public Holidays), or email us directly at cs@fortytwo.my.
Retrieval of such lost items is on a best-effort basis, and the chances of retrieving it back are quite slim. We cannot guarantee that the item can be retrieved, or will still be in the original condition even if we managed to retrieve it. Please ensure that you remove all items contained within the item you wish to dispose of before our team arrives. FortyTwo shall not be liable for any loss connected to the disposal services rendered to you, in accordance with our “Exclusion and Limitation of Liability” policy found in our Terms of Service.
To find out more about our disposal services and the relevant charges, please visit the following link: https://support.fortytwo.sg/hc/en-us/articles/115005837663-Can-you-remove-my-old-furniture-from-my-home-when-I-receive-the-delivery-of-my-new-furniture-